What This FAQ Covers
We've put together answers to the questions that come up most often — from first-time account setup to withdrawing your balance back to your mobile wallet. Whether you're accessing kt10 from a browser in Dhaka or switching between your phone and a desktop, the process is the same and the steps are short. Deposits through bKash, Nagad, and Rocket are processed through
the wallet transfer flow: open your wallet app, send to the account number shown on the deposit screen, and confirm with your PIN. Withdrawals follow a verification step where we match your wallet number to your registered account before releasing funds. For anything not covered here, our support team is reachable directly. Availability of services depends on your local law and eligible
regions.
- bKash
- Nagad
- Rocket